Wednesday, January 30, 2013

Fraternity Culture: Lessons from Belligerent Baboons

A colleague recently introduced me to a fascinating study on primates, which has great lessons for organizations such as fraternities and sororities. 

Dr. Robert Sapolsky is a neurobiologist at Stanford University (smart guy) and has written many articles and books on animal behavior and how it relates to stress, socialization, and community.  One of his primary subjects has been wild baboons in Africa, and he even studied the same group (called a troop) of baboons for 30 years to observe their behavior. 

Dr. Sapolsky described why baboons are good animals to study and learn from:

"The reason baboons are such good models is, like us, they don't have real stressors," he said. "If you live in a baboon troop in the Serengeti, you only have to work three hours a day for your calories, and predators don't mess with you much. What that means is you've got nine hours of free time every day to devote to generating psychological stress toward other animals in your troop. So the baboon is a wonderful model for living well enough and long enough to pay the price for all the social-stressor nonsense that they create for each other. They're just like us: They're not getting done in by predators and famines, they're getting done in by each other."

Baboon troops tend to be dominated by highly aggressive alpha males. These males acquire power like bullies do - by being physically aggressive and intimidating.  Dr. Sapolsky casually describes them as acting like jerks in order to get what they want.  (Sounds kind of like that guy in your chapter who loves to talk about hazing so much)

The particular baboon troop that Sapolsky was studying was struck by a tragedy, which created a very interesting turn of events.  Here is how it was described in a 2004 article from the New York Times: 
"...researchers describe the drastic temperamental and tonal shift that occurred in a troop of 62 baboons when its most belligerent members vanished from the scene. The victims were all dominant adult males that had been strong and snarly enough to fight with a neighboring baboon troop over the spoils at a tourist lodge garbage dump, and were exposed there to meat tainted with bovine tuberculosis, which soon killed them. Left behind in the troop, designated the Forest Troop, were the 50 percent of males that had been too subordinate to try dump brawling, as well as all the females and their young. With that change in demographics came a cultural swing..."
Sapolsky's study is profiled on Stress: Portrait of a Killer
The cultural swing was a move away from stress, fear, and loathing, and a move towards community, peacefulness, and mutual support.  In short, with the jerks gone, the good guys and gals took over.  The toxic environment went away with the belligerent baboons. 

The troop thrived with this new culture.  But even better - they found a way to ingrain this culture and protect it against returns to old habits.  The young males were raised in the new culture and embraced it.  Many outsider baboon males that tried to enter the troop and use the old-school methods of aggression and nasty behavior to assume control were thwarted by a culture that wouldn't stand for it.  Their choice was to accept these norms or move on.

Dr. Sapolsky found that this new behavior was still the norm and culture 20 years after the tuberculosis incident.

Organizational culture is a powerful force.  Not only does it dominate the scene within an organization, but it also affects the behavior of current and future members.  The strange irony is that culture - while critically important and complex - can be influenced so greatly by only a few.  Have you ever had a horrible boss that made the whole work environment toxic?  In the example from nature above, the few dominant alpha male baboons behaved in a way that made the pack tense, stressful, and negative.  Their departure changed that almost immediately.

Don't we all desire fraternities and sororities that bring out the best in each member?  That are places people come to find refuge from stress and isolation?  That are democratic in how decisions are made and directions are chosen?   That are positive and uplifting?

If your chapter's culture is the opposite - stressful, tense, and negative - then take some time to look around.  It may be a simple matter of who is holding the reigns of influence.  Too many of our chapters are held hostage by dominant personalities that are self-serving, mean-spirited, and aggressive. 

Maybe it's time for them to leave (in a much more pleasant way than the dumpster-diving baboons).

It isn't always the leaders either.  It can be the advisors that create this stressful environment, or perhaps older members who use their age to gain stature.  Why should we tolerate anyone who drains life out of our organizations?

There may be other ways to change your organizational culture, but the simplest and most effective way is to dismiss those that would do it harm.  There may be no greater tool for culture shift than the exit sign. 

You might think that it's too difficult...that it's easier said than done.  It requires standing up to power.  The baboons in the study never did this at first - they just stumbled into their new culture by accident. 

It's a good thing we're not baboons.  We're humans who can summon up the courage to control the destinies of the organizations we care about.  But will we? 

 


Wednesday, January 16, 2013

A Livestrong Movement for Integrity

Dear Mr. Armstrong-

Well, there’s no need to pile on at this point.  You’re having a tough week.  I was never one
who idolized you, but I certainly admired your ability to inspire so many.  I wonder how that “so many” are feeling today. 

I’m writing to offer you a suggestion.  Clearly, you have talents that do not require
performance enhancing drugs.  You built a worldwide movement with a rubber yellow bracelet for goodness sake.  You know how to rally people to fight against a dangerous force.  The first time it was cancer. 

Cancer didn’t seem to have a chance against you.  And you inspired others to have that same
attitude in their fight against the disease.  Now we all see that you should have left it right there.  You didn’t need to win another bike race to be an inspiration and to lead a movement.  That’s when you got into trouble. 

So, what now?  I suggest you take all that you learned from your battle against cancer and apply it towards another scourge trying to take over our world:

The increasing absence of integrity.

The world is really struggling with integrity right now and congratulations, you just became the poster child.  You might as well make the best of it.  It’s time to lead another movement Lance.  It’s time to broaden the idea of Livestrong to include leading an honest and ethical life.

And I don’t think you should do this just for the sake of redemption.  You should do this for the same reason you created the Livestrong movement – because you can teach us how to deal with the pain.  You can instruct us on how to lift ourselves up when we are defeated.  You can show us how to find strength in our weakest moments.

None of us are perfect.  We all have had ethical failings.  The difference is that you tried to build your entire legacy on a foundation of dishonesty.  Young people can learn from their friends and families how to choose between right and wrong.  But you can reveal to them how tempting it is to risk (and lose) your soul for the sake of winning a trophy. 

There is a young person out there starting their business career who may soon be invited to take a shortcut to the top of the ladder.  There are likely thousands of young athletes every day who want a championship so badly that their mind has entertained the idea of drugs.  There are budding politicians who want to be selfless but see so much power amassed by those who don’t seem to be.  They need to understand the consequences through your example.


So do the fraternity and sorority members who deal with their own share of dilemmas and difficulties.

They need to see that integrity matters again. 

Instead of letting your example rest as a warning to others, let it set you free.  Like your book is titled, it’s not about the bike.  It’s about the person who rides it.

So, take that marvelous marketing brain of yours and apply it to this next great challenge.  Get ready to tour the country talking about how you are now trying to overcome a different debilitating disease.  There are so many self-righteous people out there, and I think we’re more willing to listen to someone who tried to win without integrity and lost horribly.

And if there is a bracelet involved, I’ll wear it. 

Good luck.